Return Policy

At QmailSuite, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, we offer a straightforward return policy to make the process easy for you.

Eligibility for Returns

• You may return most items within 30 days of receipt for a full refund or exchange.
• All returned products must be in unused and resalable condition, including original packaging and tags.
• Certain items, such as customized or final sale products, are not eligible for returns.

How to Process a Return

• Visit qmailsuite.com to initiate the return process.
• You will be guided through the steps, including how to print a return label and instructions for sending the item back to us.

Refunds

• Once we receive and inspect your return, we will process your refund within 5-10 business days.
• Refunds will be issued to the original payment method.

Exchanges

• If you wish to exchange an item for a different size or color, follow the return process, and place a new order through our website.

Damaged or Defective Items

• If you receive a damaged or defective product, please contact qmailsuite.com immediately to arrange for a return or replacement.

We aim to make your shopping experience as easy and convenient as possible. If you have any questions about our return policy, feel free to reach out via qmailsuite.com.